Monday, May 25, 2020

Ilm Coaching and Training Essay - 1162 Words

ILM Level 3 Award in First Line Management Understanding training and coaching in the workplace. Understand how to provide training appropriate to the workplace. Identifying training needs. A training need may arise for many reasons this could include the maintenance of existing competencies, a change in procedures, the acquisition of new equipment, a change of roll and responsibilities, the identification of unsafe practices etc. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxx use two systems for recording the maintenance of existing competencies these being Terian that is used to ensure that front line personnel meet the requirement to attend risk critical assessments within specified time periods, and PDRPro which is an electronic personal†¦show more content†¦Task led – work book: A consistent and structured method used for achieving predetermined targets during development, useful to record and monitor progress. Learning styles. People learn in various ways and at different rates, some learn much from reading and could be considered a visual learner whilst others find it difficult to get anything from reading and prefer to listen, possibly to others explaining, an auditory learner or perhaps they learn from doing practically and could be regarded as kinetic learners, but whichever way we prefer to learn to be effective the learning cycle must be fully completed. We go through an experience, think about what happened, reach some conclusions and put them into practice. Experiencing Experiencing Experimenting Experimenting Reflecting Reflecting Concluding Concluding The Honey and Mumford questionnaire is an extension of the learning cycle and identifies four main styles of learning. The Activist: Enthusiastic about new ideas, enjoy doing things and consider consequences later, like to work with others but want to lead. The Reflector: Like to way up a situation first, collect and analyse information, review what has happened and consider what they have learnt. The Theorist: Think problems through step by step and like things to be rational, tend to be analyticalShow MoreRelatedIlm M3.18943 Words   |  4 PagesILM LEVEL 3 DIPLOMA IN LEADERSHIP AND MANAGEMENT ILM/L3DipLM/0308 Introducing the qualification The ILM Level 3 Diploma in Leadership and Management has been specially designed for first line managers looking to develop a wide range of management and leadership skills suitable for their role. The qualification also develops both understanding and application of leadership skills through the use of action learning. The Diploma consists of six mandatory units ‘Understanding change’, ‘Planning change’Read MoreILM L3 Award Candidate Guide 2014 Essay3011 Words   |  13 Pagesï » ¿ Contents Introduction 3 The ILM 4 Course Outline 5 Objectives 5 Teaching and Learning Methods 5 ILM Qualifications Assessment 6 Work Based Assignments 6 Course Fees 6 Time off for Study 6 Equality of Opportunity 6 Appeals 6 Course Team 7 Roles Responsibilities within the Course Team 7 How to Register 8 Timetable 2014 9 Management Development Opportunities 10 The Programmes 10 Management Development Framework 11 Registration Form 13 Learning Agreement 15 Introduction Rapid changesRead MoreDeveloping Yourself and Others2555 Words   |  11 Pages Internal Factors | External factors | Strengths * Able to form good relationships with parents * Reliable * Keeps calm under pressure * Good understanding of EYFS * Caring and cordierite to children’s/staff needs | Opportunities * Training to improve knowledge * Driving lessons * Future to complete a management course and or foundation degree * Delegate * Team work | Weaknesses * Everyone’s friend * Do not aid manager enough with certain tasks * Lack confidence whenRead MoreThe Named Learner3097 Words   |  13 Pagesauthenticated as the work of the named learner. This is a regulatory requirement, so to support centres we recommended that this cover sheet should accompany every assessment submission- for both assessments being carried out by the centre or through the ILM Assessment service (ILMA). While using this cover sheet is not mandatory learners must, in some way, make the declaration of authenticity using the statement below. Any submission that does not carry this statement cannot be verified. Centre name ChivasRead MoreEssay about Mod 12651 Words   |  11 Pagesissue and enforce licences, permits and consents. My role as the Principle Licensing Officer involves being the Council’s technical expert in the field of licensing and overseeing the functions of the Licensing Team. I am also heavily involved in the coaching, mentoring and development of junior staff. KNOW HOW TO IDENTIFY DEVELOPMENT NEEDS Use a recognised technique to identify the learning style(s) of yourself and another member of the team. The technique I used to identify the learning style of myselfRead MoreThe Importance of Coaching and Initial Induction of New Employees4461 Words   |  18 Pagesbusiness. A good leader must also be a good coach. Coaching can be used to help develop these untapped resources, and to build on known skills. It will improve an employee’s sense of self-worth, and improve the effectiveness of a team. In this assignment I will describe some of the benefits of induction, and the support that can be offered after the induction period. Including the induction procedure of Romec Ltd. I will also talk about a recognised coaching technique which can improve confidence and performanceRead MoreProblem Solving12254 Words   |  50 PagesCongratulations on choosing the ILM Level 3 Award, Certificate or Diploma in First Line Management. This Study Guide is designed to introduce you to the qualification and help you to complete your programme successfully. The ILM Level 3 Award, Certificate and Diploma in First Line Management Congratulations on choosing the ILM Level 3 Award, Certificate or Diploma in First Line Management. This Study Guide is designed to provide you with information about the qualification andRead MoreKaren Robinsonilm Level 3. Understanding The Induction1412 Words   |  6 Pages Karen Robinson ILM Level 3 Understanding the induction of new staff in the workplace 13 November 2016 1. Understand the induction process 1.1 Explain the importance of effective induction Induction training is an introduction for new starters in order to enable them to do their work in a new job role within an organization. The importance of an effective induction is imperative to both employee and employer .For a new employee induction in the workplace is often the first impression of theRead MoreRelecting on Coaching Practice Essay example6964 Words   |  28 PagesPurpose The purpose of this assignment is to detail reflections on my performance after 12 hours of coaching or mentoring to prove my potential as a management coach or mentor. Main Body Self-assessment Critically review how my own ethical and moral values, beliefs, attitudes and personal integrity affect how well i perform as a leadership mentor or coach Critically review the practical skills needed to perform effectively in the role of a leadership mentor or executive coach. Focus on workingRead MoreContinuous Personal and Professional Development2181 Words   |  9 Pagescontinuous professional development and a comparison of theories and models of reflective practice and how they can be applied to my own personal development as a learner. The process I have adopted throughout my teaching is a five stage teacher/training cycle, that of identifying needs and planning, designing, assessing, evaluating and facilitating lessons (McGuigan: 2011), whether it is in conjunction with a scheme of work and its corresponding lesson plans, or whether the course and lessons are

Wednesday, May 6, 2020

High School Dropouts Essay - 2453 Words

High School Dropouts Entering high school is the beginning of a whole new learning experience. Transitioning from middle school, high school presents more classes, students, and a bigger campus. It brings new expectations and responsibilities to each of us. High school also offers fresh chances to make new friends, try new sports and activities, and really explore who we are as individuals. The goal is to maintain good grades, score high on the SAT test, and keep a positive attitude so colleges and universities will accept you. Of course its not as easy at sounds, but its achievable. It requires a lot of work and dedication to every subject. Some students breeze their way through while others live in misery trying to pass their†¦show more content†¦Studies have also found that dropping out is more likely to occur among students from single-parent families and students with an older sibling who has already dropped out than among counterparts without these characteristics. Other aspects of a stude nts home life such as level of parental involvement and support, parents educational expectations, parents attitudes about school, and stability of the family environment can also influence a youths decision to stay in school. For example, results from the NCES study found that students whose parents were not actively involved in the students school, whose parents infrequently talked to them about school-related matters, or whose parents held low expectations for their childs future educational achievement were more likely to drop out. Another reason why a lot of students drop out of school is simply because they dont like it. High school, through its control over many decisions that are made for students, still seems to be restrictive. Many aspects of a students life are pre-set and cannot be changed by the student to fit his needs. For example, a students time schedule is set every year. Every student must go the same amount of hours every year. In most cases, school is from 8:00 a.m. to 3:00 p.m. every day, whether he or she actually needs all the time or not. Students have to spend more time in some filler classes that they think they probably did not need to take but still hadShow MoreRelatedHigh School Dropouts1578 Words   |  7 Pagestrying to live a good life are what most dropouts go through. Education is a key factor in succeeding in life. However, not all students get to complete their high school and continue on to a college. Completing high school and getting a degree from college is the ticket to a better lifestyle. As we look around us, people are still living and paying off their bills even as dropouts from high school. However, they are living at a hand-to-mouth situation. Most dropouts probably work several jobs to justRead MoreHigh School Dropouts897 Words   |  4 Pagesthird of all students that enter high school don’t always graduate, therefore they become unemployed and can’t afford living. To live a better life and achieve better goals, finish school make good decisions. Graduate high school is the most important start. There are many ways to prevent high school dropouts. Some student’s dropout because they have to take care of their family members, Solutions are starting to exist to help young people stay focused in high school education. Results are saying thatRead MoreHigh School Dropouts and Crime3694 Words   |  15 PagesWHAT FACTORS INFLUENCE HIGH SCHOOL DROPOUTS TO LEAD CRIMINAL LIVES? Michael Webbers 13APRIL2013 Criminology ADJ 107 Spring 2013 Professor George D. McMillan Purpose:It is extremely important to get an education and graduate high school. Without obtaining a high school diploma, a GED or College Degree, an individual will likely experience great difficulties in finding and obtaining a job. As a result of such basic educational requirements enforced by society and more specifically employersRead MoreHigh School Dropout Research1722 Words   |  7 PagesGrowing Trends in High School Drop-outs One of the major concerns of education is the rate of students who are dropping out of school. Statistically, the dropout rate has decreased from a national average of 15 percent in 1972 to 10 percent in 2003, according to the National Center for Education Statistics, which rated 16-24 year olds (Child Trend, 2003). Though, there has been signs of a decrease, drop out rates continue to be a concern to the public because of the potential consequencesRead MoreThe High School Dropout Rate1430 Words   |  6 Pagessociety were to reduce the local high school dropout rate, then I believe that society could progress rapidly with more skilled thinkers in the workforce. When a student drops out of high school, he or she is far less likely to succeed. This is due to the fact that most, if not all, skilled jobs that earn a decent living salary require a high school diploma at the very least. By decreasing the local high school dropout rate, our society would be giving those would be d ropouts an opportunity to succeed andRead MoreHigh School Dropout Essay1354 Words   |  6 PagesThroughout the years it seems as though the graduation rates among high school students have increased, but there is still a huge underlying problem in the U.S. with high school drop outs. There have been many half brained reasons for these students dropping out and many people believe the reason for these drop outs is the students faults themselves. But as I know as a student and as a student who has graduated, it is not only the students fault. There are many outside factors and influences thatRead MoreHigh School Dropouts: Finishing School or Not? Essay1628 Words   |  7 Pagesdrops out of high school, there are many reasons behind their decision. Whether it is a matter of not having enough money to attend high school, or the person just does not have the desire to attend. Behind all these apprehensions, there are many people suffering since they abandoned high school. In Sanchezâ €™s article, â€Å"A High School Dropout’s Midlife Hardships,† he reveals the hardships of a high school dropout. Kenny Buchanan, a 44-year old from Pennsylvania, withdrew from high school when he wasRead MorePersuasive Essay On High School Dropout869 Words   |  4 Pages High School Dropout The dropout rate among high school students has became rising issue in the recent years. The dropout rate has fallen 3% from 1990 to 2010 (12.1% to 7.4%). Every year, over 1.2 million students drop out of high school in the United States alone. That’s a student every 26 seconds – or 7,000 a day. ( This is such a huge problem due to the key education can provide in so many different aspects. People who dont receive a high school education, thatRead MoreDropping Out Of High School Dropouts Essay987 Words   |  4 PagesI’ve heard a lot about high school dropouts. through my years in highschool this topic had always popped up. I wonder is dropping out of high school bad as some make it seem? My opinion is that dropping out high school isn’t as bad as some people make it seem. A lot of smart people drop out of high school, people like Einstein dropped out at age 16 and still accomplished many things in life. I discovered a lot about high school dropouts and the many reasons on why students make this decision.Read MoreAlternative Education For High School Dropouts1698 Words   |  7 PagesAlternative Education for High School Dropouts Allison V. Alvizuri University of La VerneAbstract This study examined high school dropouts and what the long term consequences, major factors, and characteristics of a student who drops out are.The findings suggest that a school counselor plays an integral role in keeping students in school or finding an alternative choice to finish their education. Effective school program such as Opportunities for Learning Public Charter Schools has been identified as

Tuesday, May 5, 2020

Socio Demographic Data And The Means Of Travelling †Free Samples

Question: Discuss about the Socio Demographic Data And The Means Of Travelling. Answer: Introduction This chapter contains the empirical review, theoretical review as well as the conceptual framework. The empirical review gives detailed information on the study, which includes, assessing the relationship between socio-demographic data and the means of travelling to work, evaluate the difference in travel behavior between young adults and senior adult, and examine how level of access to transport mode influence mode share. The theories covered in the theoretical review include the Transaction Cost Theory, Concept of consumer behavior and the service quality theory, while the conceptual framework gives a description of the relationship between travel behavior and customer service delivery. Theoretical Framework Transaction Cost Theory This theory was propagated by Hicks and Niehans in 1983 The theory states that the existence of companies has been thriving since they can only administer transactions of a market place within themselves in an affordable way than they can with any other company externally. Transaction cost occurs when working with parties from the outside of the company. These costs include information cost, decision cost, outsourcing costs and enforcement cost. Information cost has been greatly reduced by emergence of new information technology which has enabled managers to pursue and carry out transactions in a resourceful way. Transaction cost can be classified into several categories namely; tangible and intangible costs, monetary cost, intellectual and labour costs which occur indirectly, hence they are termed as indirect costs. A firm will incur labour costs when they get someone to do something on their behalf (Williamson, 1989). A company structure and systems is a mojor concern in control ov er transaction cost and the management should make all transactions internal to avoid non production costs, risks and drawbacks. Transaction overheads have a valuable influence on customer service transmittal. The goal of the study is to check in thoroughly how customer service delivery can be made better using social media marketing. Social media as a platform will achieve this in lowering transactions costs. Concept of consumer behavior Consumer behavior research is the scientific study of how human beings will seek a study of how they use goods that satisfy their human wants. Consumer behaviors include the actions and decisions that lead to a customer's purchase of a good or services. It is studied by marketers, businesses and researchers to understand what influences an individuals preference and choice of a product of service. There are various factors that affect consumer behavior they include; beliefs and social values, age, education, culture, economic status and personality, The findings on consumer behavior are used to come up with strategies and products that will improve a companys performance and profits. Todays research on consumer behavior is increasingly vital for businesses because consumers are now more knowledgeable and powerful (Faison, 1977). Characteristics of consumers will comprise four key factors where the factors are responsible for the different sorts of behaviors portrayed by the consumers. These factors include: Cultural: Different people will have differing cultures where they are affected through socialization processes with family and other key organizations. Social: consumer behavior will also be affected by the kin of friends and age mate as well as the social class that one has. Personal: people have differing preferences and this will trigger their customer satisfaction. Group influence: the group in which a consumer associates with will be responsible for the consumer preference, perception and attitude towards a product or service. The purchasing power: consumers evaluate their ability to purchase before deciding to buy the product or service. Economic condition: the prevailing economic situation in the market plays a vital role in influencing consumer behavior and their choice of products. Advertisements; this helps to create awareness and remind the consumers about a product. This greatly influences the consumer decisions and behavior (Sirgy, 1982). Service quality theory This theory was propagated by It states that the satisfaction of a customer with the service delivered to them depends on their first experience of the same service or product; or on the expectations they had before in comparison with the actual performance they received. Thus, if the customers recent experience is better than their preceding anticipation, then the customers desires, needs, taste and preferences would have been met. This concept states that the quality of service shows the difference between the expectation of a customer from a provision and their perception of the service they receive. It is therefore important for customers perceptions and expectations to be known (Brown et al., 1993) Business organizations can use social media marketing to find out what customers say about their services and work on improving them. The information they get from social media sites can enable them to design ways of offering better service (Grnroos, 1984).Through social media, businesses get insights, ideas and thought on how to offer better customer service as well as new services or products that they can offer their customers. Empirical Review How organizations utilize socio-demographic data in customer service delivery Companies across variety of industries are exploring social demographic data to improve customer service delivery. Socio-demographic outlets help organizations to monitor their customers and acquire information about the customers preferences, taste and their opinion towards the organizations service delivery. This data allows enterprises to champion any changes that may arise due to customer service related and to effectively make appropriate adjustments to strategies, products or services (Bettencourt, 1997). The social demographic data report in 2012 showed that 83% of marketers view social demographic data as essential to businesses. It also gave the advantages of using social demographic data; which include better exposure. This means that through social demographic data, businesses are more exposed to their customers. They can offer customer service by meeting with the customers one on one and listening to their complains, suggestions and opinion about your products and service ( Hubbert et al. 1997). Trio Digital Company Ltd is characterized by its excellent operational online customer relations. This is due to its ability to incorporate cultures that motives the employees to act and respond swiftly on consumer needs. The organization carries out training and development to equip their staff with knowledge and skills on how to relate with customers and address their complains in time, this improves customer service delivery. Through social demographic data, the support staffs are abl e to answer customer questions and solve their problems How organizations examine level of access to transport mode influence mode share. A theory was first developed by Howard in 1963 then developed further by Howard and Sheth in 1969 to become Theory of Buyer Behavior. The theory explains four variables that influence consumer behavior which includes perception and learning constructs outputs, input and external variables. Input variables refer to the environmental stimuli a consumer is exposed to. The types of stimuli that the advertiser may provide are symbolic stimuli; which refers to an iconic presentation of a product that affects the buyer indirectly. significant stimuli which are actual elements of products that the consumer acts on and social stimuli which includes family, social class (Buehler, (2011). Perceptual or Learning Constructs refers to physiological variables such as motives, perceptions and attitudes that impact on consumers decision process. Outputs: the purchase choice is the output; when a consumer uses a product and is satisfied with it, this will build up a positive attitude and increase purc hase intent of the product or brand. Exogenous Variable: These are external variables that greatly impact consumer decisions. They include social class, culture, organization, financial status and personality. This theory attempts to show rationality of brand choice behavior by buyers under conditions of incomplete information and reduced processing ability. This model is based on the assumption that customers behave rationally when purchasing a product. Conceptual Framework References Bettencourt, L. A. (1997). Customer voluntary performance: Customers as partners in service delivery.Journal of retailing,73(3), 383-406. Brown, T. J., Churchill, G. A., Peter, J. P. (1993). Improving the measurement of service quality.Journal of retailing,69(1), 127-139. Buehler, R. (2011). Determinants of transport mode choice: a comparison of Germany and the USA.Journal of Transport Geography,19(4), 644-657. Faison, E. W. (1977). The neglected variety drive: A useful concept for consumer behavior.Journal of Consumer Research, 172-175. Grnroos, C. (1984). A service quality model and its marketing implications.European Journal of marketing,18(4), 36-44. Jo Bitner, M., Faranda, W. T., Hubbert, A. R., Zeithaml, V. A. (1997). Customer contributions and roles in service delivery.International journal of service industry management,8(3), 193-205. Sirgy, M. J. (1982). Self-concept in consumer behavior: A critical review.Journal of consumer research,9(3), 287-300. Williamson, O. E. (1989). Transaction cost economics.Handbook of industrial organization,1, 135-182.

Saturday, April 11, 2020

This World Essays - Over, , Term Papers, Research Papers

This World some times i think this world is a joke sometimes i feel like i just wanna croke but then i look around and see this world what a shame it could be such a beautiful place with real people lauging all over this place but there are no real people except one, who fills me up every time, if it wasnt for him i dont know where i would be, certainly not in this place of misery, but very soon my one will take me away and help me make this world a special place.

Tuesday, March 10, 2020

The Why, Where, and How of Writing for the Christian Market

The Why, Where, and How of Writing for the Christian Market Writing for Christian markets may not be at the top of your write-for list. I grew up in church, so it seemed a natural place for me to begin my writing career. I was already familiar with publications and what types of stories and articles they used. As with any freelance market, you want payment for your effort, so all the publications listed here do pay, and most I have written for many times over the years, selling fillers, devotionals, articles, and stories. A serious freelancer is always on the lookout for new markets. Many Christian publications, especially Sunday school take home papers, publish weekly so the number of manuscripts they need is greater than a traditional monthly magazine. They accept a variety of pieces; fillers, fiction, nonfiction, poetry, and devotionals. The age range is diverse. There are publications for the smallest of children up to adults. Our Little Friend is for children from ages 1-5. They seek true-to-life stories one or two pages long. One story I wrote for them was about kids making fun of each other. Mature Living is for those facing retirement. Many older people feel as if they are used up. I offered encouragement and gave examples of things anyone could do to help others in a list article. Devo’Zine is a devotional market geared toward teens that Ive written for using lessons from teaching young people at church. Youth leaders are always looking for great activity ideas to use with their kids, and Insight Youth Resources has paid me for ideas our youth group did. ParentLife is a magazine that has published multiple funny saying from my kids as fillers. Do you work with women in the church? Today’s Christian Woman  needs articles that offer strength and encouragement for everyday women. Need more market ideas? An invaluable tool for finding these markets is the Christian Writer’s Market.   You can also ask friends for help. Do they attend a church that hands out take-home papers? Do they subscribe to Christian magazines? Ask to borrow copies and research to see if those publications accept freelance work. You could also Google â€Å"Christian magazines,† â€Å"Christian publications,† or â€Å"Christian writers wanted.† I have found some regular writing employment doing this. When considering topic ideas, note that many of the publications follow a theme list. Lookout and Youth Worker both do. Theme lists give basic ideas of what the editors want during certain times of the year. Once you repeatedly write for these publications, many will come to you with an urgent need, when something on their theme list hasn’t been fulfilled, and they know you are dependable. Some Christian publications just want to hear your story. I have used many of my own experiences, especially when it came to the teenage years, mine and my children’s (Guide). Guide wants true stories, and many of my teens experiences ended up on their pages. And keep in mind that not all Christian publications are overtly religious. Some of the children’s publications simply want stories with a moral lesson. But be aware of the diversity amongst denominations and their beliefs. For example, some conservative publications want women to wear dresses, if clothing happens to be mentioned in your story. Some denominations worship on the Sabbath, which is actually Saturday, not Sunday. Others won’t include anything about drinking. Here is a site with helpful information on denominations. Don’t underestimate the power of the Christian market for your writing. You can stretch yourself, get some new

Saturday, February 22, 2020

Nine Circles of Dante's Inferno Essay Example | Topics and Well Written Essays - 1250 words

Nine Circles of Dante's Inferno - Essay Example Franke (2009) is of the opinion that Dante’s Inferno is conceived primarily as an expansion of the ancient epic motif of the katabasis or â€Å"going down† of the protagonist to the underworld for a revelation of his destiny from beyond the threshold of death. The poet’s contemporary political and literary circles criticized the work by viewing it as the reflection of Dante’s hatred for his political opponents. In addition, the journey also portrays the tales he had listened to from his elders and religious mentors, which describes the pains and sufferings inflicted upon the individuals who, according to his view, led a life of deviancy and sin on the earth by breaking the law o religion and morality. It is because of his adherence and commitment with the same faith that Dante demonstrates feelings of sympathies and remorse for some sinful individuals burning into the flames of Inferno, while he is delighted on finding a few of them on finding them at such a horrible dwelling. Similarly, Dante also takes pity on a group of people because of their miserable plight by stating them as not the guilty of the sins they are being punished. For instance, during his visit of the first inferno, he laments over the pitiable plight of renowned poet Virgil, who appeared to be undergoing punishment in the first circle of inferno along with other non believers. Since Virgil belonged to the era before Christ, he could not develop faith in Jesus. As a result, he was kept in the first circle attributed to the non-believers (Canto I, lines 79-130). Hence, having no belief in Jesus Christ is a minor in Dante’s eyes. Surprisingly, the holy personalities, including Adam, Noah, Abraham and others are also seen in that very circle by Dante, which were bless with salvation and pardon by Jesus Christ (Lines 55-57). The purported visionary Dante found debauchers and adulterers in the second inferno; because of the sinful life they spent while their stay on the earth. Since the kings, queens and other people associated with the royal family or court remained in revelry making with or without the consent of the other. Consequently, both adulterers and rapists fall in this category of sinners being inflicted with pains and sufferings in the hell. Colossians (3:5-6) also condemns in these words: â€Å"put to death whatever in your nature is rooted in earth: fornication, uncleanness, passion, evil desires and that lust which is idolatry. These are sins which provoke God's wrath.† Dante finds gluttonous and voracious people in the third and fourth circles of inferno; since the poet had found his political rivals as greedy and ravenous, he personally attacked the rivals including Cisco, the politicians belonging to the Black Guelph party, and others and vehemently condemned their lust and greed. Consequently, he views greed as more heinous sin than fornication. Similarly, he finds the offenders of observing anger and heresy as in fifth and sixth circles of the hell, because of displaying cruelty upon others as well as declaring the mortal world as the end of life respectively. Furthermore, violence, chaos and ruthlessness are greater sins in the eyes of Dante. The poet has included the oppressors, seizers of the wealth and properties of others and homosexuals in this very category. He is of the