Thursday, August 27, 2020
The Changing Earth expositions Disintegration is the transportation of endured bits of bedrock through the operators of wind, water (streams and ice), and gravity. As mountains are developed by structural powers, they are likewise split down and diverted by enduring and disintegration. The draw of Gravity makes surface material move descending. Downslope developments might be fast or moderate. They may include just the surface material, or they may include the bedrock underneath. Houses based on slopes can add to soil developments in light of the fact that the heaviness of the homes may add to the gravitational power. Wind adds to the erosional procedure via conveying surface material starting with one area then onto the next. Ice sheets, tremendous sheets of ice that can move gradually over land, get and convey shakes and soil with them. At the point when they go through waterway valleys, the icy masses develop those valleys. Mountain Glaciers, combined with the descending power of gravity, make torrential slides that can cause incredible erosional harm. Of all the erosional operators, running water is the most remarkable. Streams, working with the power of gravity, have annihilating erosional sway. The activity of waterways streaming against the land has framed chasms as extensive as the Grand Canyon. As streams dissolve land, they convey stores with them. DELTAS are framed at the mouths of streams that unfilled into a lake or a sea. The dirt that is conveyed along a waterway and saved as its mouth is the richiest and generally fruitful all things considered. The Nile and the Mississippi Rivers have framed deltas that are noted for their rich soil, making these areas exceptionally alluring for farming. ... <!
Saturday, August 22, 2020
In Kate Chopping Ã¢â¬Å"The Story of an Hour, the creator utilizes incongruity and imagery so as to underline her contention: even the kindest and generally adoring of relationships can be abusive. In this short story, Mrs.. Mallard, who Is the principle character, is a white collar class lady who has recently lost her significant other In a horrendous mishap. Her sister and one of her late spouse's companions are there, and It Is they who break the news to her, being cautious about It since she has heart issues. Ã¢â¬Å"Knowing that Mrs.. Mallard was burdened with a heart inconvenience, extraordinary consideration was taken to break to her as tenderly as conceivable the updates on her significant other's demise. (p. L). Thinking about her better half's demise, she (Mrs.. Mallard) secures herself her space to obviously grieve and rather understands that she has gotten away from the grips of marriage and is Ã¢â¬Å"free, free, free! Ã¢â¬ finally. She grasps her recently discovered op portunity and triumphantly looks at the life ahead. Close to the end, she comes out of her room and strolls affectionately intertwined with her sister down the steps to locate her late spouse at the entryway, which makes her heart give way, in what the specialists announced Ã¢â¬Å"of heart disease?of satisfaction that murders. At the point when she is first recounted her better half's demise, she withdraws into her room and bolts the entryway behind her, awaiting to be disregarded. Once on her seat, she begins to let her sentiments move through her, from the outset, there is pity and grieving, yet later on she understands that she doesn't feel all that awful about her significant other dying, Instead, she feels upbeat and celebrated, and begins to look advances to those days she had feared the day preceding. Ã¢â¬Å"She inhaled a snappy petition that life may be long.It was just yesterday she had thought with a shiver that life may be long. Ã¢â¬ She watches out of the open window in her room and sees the allowing in its sprout, with feathered creatures flying about, sparrows singing delicately, patches of clear blue sky appearing to a great extent. These are images for expectation and opportunity. Winged animals are animals without limits, unbounded and unbound to the ground, which we could interpret as meaning marriage. She presently feels Like a feathered creature, ready to take off into the sky, leaving her establishing marriage behind.It is fundamentally an image of opportunity and trust later on. This additionally reveals to us that her marriage, despite the fact that it was certainly not a vicious and cold marriage was a harsh one. Ã¢â¬ She realized that she boisterous sob again when she saw the sort, delicate hands collapsed in death; the face that had never looked spare with adoration upon her, fixed and dim and dead. Ã¢â¬ And Ã¢â¬Å"And yet she had adored him?sometimes. Frequently she had not. What did It make a difference! Ã¢â¬ These incap able to do as her heart wants, bound to a cold marriage forever.Now, she has been allowed to be free, to pick herself what she really needs and the open window is the image for that. Outside of it lie every last bit of her potential prospects. At long last, she wraps up by tolerating her opportunity and murmurs the words she feared o a lot to state Ã¢â¬Å"free, free, free! Ã¢â¬ Finally, the reason for her passing is her bombing heart. She kicks the bucket when she understands that every last bit she had always wanted of opportunity and autonomy have been broken by the presence of her undead spouse. There is a sort of wiped out incongruity in this.First off, we thought it was he who had passed on, yet toward the end their jobs are turned around and it is she who winds up biting the dust. Next, the specialists accept that she kicked the bucket of Ã¢â¬Å"Joy that killsÃ¢â¬ , as it were, she was excessively cheerful of seeing her significant other well and alive that is was a lot o f her heart. The peruser, who has approached ere musings and wants, realizes that she bites the dust of trouble of not having the option to continue living unreservedly and freely without him. She passes on in light of the fact that he breaks her fantasies, not on the grounds that he satisfies them.This takes us to Chopping second contention, that demise is the main way out of the controls of marriage. For all we know, Mrs.. Mallard remains at home a long time, since her seat is Ã¢â¬Å"sunken inÃ¢â¬ which persuades that it is much of the time utilized and along these lines she invests the vast majority of her energy at home. This control is the thing that she can't remain of marriage, incapable of doing the thing she needs when she needs to do them. The main way she can get away from this detainment is by the demise of her better half, which sets her free.Chopin is fundamentally contending the familiar adage Ã¢â¬Å"The truth will set you freeÃ¢â¬ . Realizing that her better hal f has passed on, she lets reality grab hold of her, understanding that she's at long last going to be cheerful. However, when Mr.. Mallard walks unconsciously through the entryway, she crumples on the floor and kicks the bucket. Reality, that he wasn't in reality dead has liberated her, has separated her from her severe marriage. At the earliest reference point of the story, truth be told, the absolute first thing we think about Mrs.. Mallard is that she has heart issues Ã¢â¬Å"Knowing that Mrs.. Mallard was burdened with a heart troubleÃ¢â¬ ¦ In this short story, Mrs.. Mallard's coronary illness is an image for her marriage and marriage when all is said in done in the technetium, in which marriage lies at the core of society. Marriage is the thumping heart of society, what ties it together, and is along these lines an unbreakable bond, if you somehow happened to conflict with it you would conflict with society itself. This, from Chopping (Kate) perspective is unsatisfactory; marri age ought to be kept just if there is love, not normal for Mrs.. Mallard and her significant other. Ã¢â¬Å"And yet he had adored him?sometimes. Frequently she had not. What did it make a difference! The creator causes the heart to speak to marriage, and to show that it is a messed up establishment she gives Mrs.. Mallard heart issues. This is an unmistakable proclamation against marriage, disclosing to us that it has lost its importance and has become a wiped out type of restricting individuals together. In the story, it likewise anticipates the occasions that happen later on, to be specific, her demise because of a degenerate and broken marriage. In her short story, Kate Chopin discloses to us that ladies feel abused by marriage whether it is a caring marriage or not, and hello pine for opportunity and independence.She does this with the assistance of images, for example, the open window, speaking to spring, opportunity, expectation, freedom, and the conceivable outcomes of her new life and breaking the obligations of a harsh marriage, the heart issue that burdens Mrs.. Mallard which speaks to how marriage is Ã¢â¬Å"sickÃ¢â¬ just way a lady can get away from marriage by having her bite the dust rather than him who as far as anyone knows passed on toward the start of the story. All things considered, she reveals to us that all relationships bind ladies and deny them of their opportunity and autonomy, that mistreatment is in the very idea of each marriage.
Friday, August 21, 2020
Monday, May 25, 2020
ILM Level 3 Award in First Line Management Understanding training and coaching in the workplace. Understand how to provide training appropriate to the workplace. Identifying training needs. A training need may arise for many reasons this could include the maintenance of existing competencies, a change in procedures, the acquisition of new equipment, a change of roll and responsibilities, the identification of unsafe practices etc. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxx use two systems for recording the maintenance of existing competencies these being Terian that is used to ensure that front line personnel meet the requirement to attend risk critical assessments within specified time periods, and PDRPro which is an electronic personalÃ¢â¬ ¦show more contentÃ¢â¬ ¦Task led Ã¢â¬â work book: A consistent and structured method used for achieving predetermined targets during development, useful to record and monitor progress. Learning styles. People learn in various ways and at different rates, some learn much from reading and could be considered a visual learner whilst others find it difficult to get anything from reading and prefer to listen, possibly to others explaining, an auditory learner or perhaps they learn from doing practically and could be regarded as kinetic learners, but whichever way we prefer to learn to be effective the learning cycle must be fully completed. We go through an experience, think about what happened, reach some conclusions and put them into practice. Experiencing Experiencing Experimenting Experimenting Reflecting Reflecting Concluding Concluding The Honey and Mumford questionnaire is an extension of the learning cycle and identifies four main styles of learning. The Activist: Enthusiastic about new ideas, enjoy doing things and consider consequences later, like to work with others but want to lead. The Reflector: Like to way up a situation first, collect and analyse information, review what has happened and consider what they have learnt. The Theorist: Think problems through step by step and like things to be rational, tend to be analyticalShow MoreRelatedIlm M3.18943 Words Ã |Ã 4 PagesILM LEVEL 3 DIPLOMA IN LEADERSHIP AND MANAGEMENT ILM/L3DipLM/0308 Introducing the qualification The ILM Level 3 Diploma in Leadership and Management has been specially designed for first line managers looking to develop a wide range of management and leadership skills suitable for their role. The qualification also develops both understanding and application of leadership skills through the use of action learning. The Diploma consists of six mandatory units Ã¢â¬ËUnderstanding changeÃ¢â¬â¢, Ã¢â¬ËPlanning changeÃ¢â¬â¢Read MoreILM L3 Award Candidate Guide 2014 Essay3011 Words Ã |Ã 13 PagesÃ¯ » ¿ Contents Introduction 3 The ILM 4 Course Outline 5 Objectives 5 Teaching and Learning Methods 5 ILM Qualifications Assessment 6 Work Based Assignments 6 Course Fees 6 Time off for Study 6 Equality of Opportunity 6 Appeals 6 Course Team 7 Roles Responsibilities within the Course Team 7 How to Register 8 Timetable 2014 9 Management Development Opportunities 10 The Programmes 10 Management Development Framework 11 Registration Form 13 Learning Agreement 15 Introduction Rapid changesRead MoreDeveloping Yourself and Others2555 Words Ã |Ã 11 Pages Internal Factors | External factors | Strengths * Able to form good relationships with parents * Reliable * Keeps calm under pressure * Good understanding of EYFS * Caring and cordierite to childrenÃ¢â¬â¢s/staff needs | Opportunities * Training to improve knowledge * Driving lessons * Future to complete a management course and or foundation degree * Delegate * Team work | Weaknesses * EveryoneÃ¢â¬â¢s friend * Do not aid manager enough with certain tasks * Lack confidence whenRead MoreThe Named Learner3097 Words Ã |Ã 13 Pagesauthenticated as the work of the named learner. This is a regulatory requirement, so to support centres we recommended that this cover sheet should accompany every assessment submission- for both assessments being carried out by the centre or through the ILM Assessment service (ILMA). While using this cover sheet is not mandatory learners must, in some way, make the declaration of authenticity using the statement below. Any submission that does not carry this statement cannot be verified. Centre name ChivasRead MoreEssay about Mod 12651 Words Ã |Ã 11 Pagesissue and enforce licences, permits and consents. My role as the Principle Licensing Officer involves being the CouncilÃ¢â¬â¢s technical expert in the field of licensing and overseeing the functions of the Licensing Team. I am also heavily involved in the coaching, mentoring and development of junior staff. KNOW HOW TO IDENTIFY DEVELOPMENT NEEDS Use a recognised technique to identify the learning style(s) of yourself and another member of the team. The technique I used to identify the learning style of myselfRead MoreThe Importance of Coaching and Initial Induction of New Employees4461 Words Ã |Ã 18 Pagesbusiness. A good leader must also be a good coach. Coaching can be used to help develop these untapped resources, and to build on known skills. It will improve an employeeÃ¢â¬â¢s sense of self-worth, and improve the effectiveness of a team. In this assignment I will describe some of the benefits of induction, and the support that can be offered after the induction period. Including the induction procedure of Romec Ltd. I will also talk about a recognised coaching technique which can improve confidence and performanceRead MoreProblem Solving12254 Words Ã |Ã 50 PagesCongratulations on choosing the ILM Level 3 Award, Certificate or Diploma in First Line Management. This Study Guide is designed to introduce you to the qualification and help you to complete your programme successfully. The ILM Level 3 Award, Certificate and Diploma in First Line Management Congratulations on choosing the ILM Level 3 Award, Certificate or Diploma in First Line Management. This Study Guide is designed to provide you with information about the qualification andRead MoreKaren Robinsonilm Level 3. Understanding The Induction1412 Words Ã |Ã 6 Pages Karen Robinson ILM Level 3 Understanding the induction of new staff in the workplace 13 November 2016 1. Understand the induction process 1.1 Explain the importance of effective induction Induction training is an introduction for new starters in order to enable them to do their work in a new job role within an organization. The importance of an effective induction is imperative to both employee and employer .For a new employee induction in the workplace is often the first impression of theRead MoreRelecting on Coaching Practice Essay example6964 Words Ã |Ã 28 PagesPurpose The purpose of this assignment is to detail reflections on my performance after 12 hours of coaching or mentoring to prove my potential as a management coach or mentor. Main Body Self-assessment Critically review how my own ethical and moral values, beliefs, attitudes and personal integrity affect how well i perform as a leadership mentor or coach Critically review the practical skills needed to perform effectively in the role of a leadership mentor or executive coach. Focus on workingRead MoreContinuous Personal and Professional Development2181 Words Ã |Ã 9 Pagescontinuous professional development and a comparison of theories and models of reflective practice and how they can be applied to my own personal development as a learner. The process I have adopted throughout my teaching is a five stage teacher/training cycle, that of identifying needs and planning, designing, assessing, evaluating and facilitating lessons (McGuigan: 2011), whether it is in conjunction with a scheme of work and its corresponding lesson plans, or whether the course and lessons are
Wednesday, May 6, 2020
High School Dropouts Entering high school is the beginning of a whole new learning experience. Transitioning from middle school, high school presents more classes, students, and a bigger campus. It brings new expectations and responsibilities to each of us. High school also offers fresh chances to make new friends, try new sports and activities, and really explore who we are as individuals. The goal is to maintain good grades, score high on the SAT test, and keep a positive attitude so colleges and universities will accept you. Of course its not as easy at sounds, but its achievable. It requires a lot of work and dedication to every subject. Some students breeze their way through while others live in misery trying to pass theirÃ¢â¬ ¦show more contentÃ¢â¬ ¦Studies have also found that dropping out is more likely to occur among students from single-parent families and students with an older sibling who has already dropped out than among counterparts without these characteristics. Other aspects of a stude nts home life such as level of parental involvement and support, parents educational expectations, parents attitudes about school, and stability of the family environment can also influence a youths decision to stay in school. For example, results from the NCES study found that students whose parents were not actively involved in the students school, whose parents infrequently talked to them about school-related matters, or whose parents held low expectations for their childs future educational achievement were more likely to drop out. Another reason why a lot of students drop out of school is simply because they dont like it. High school, through its control over many decisions that are made for students, still seems to be restrictive. Many aspects of a students life are pre-set and cannot be changed by the student to fit his needs. For example, a students time schedule is set every year. Every student must go the same amount of hours every year. In most cases, school is from 8:00 a.m. to 3:00 p.m. every day, whether he or she actually needs all the time or not. Students have to spend more time in some filler classes that they think they probably did not need to take but still hadShow MoreRelatedHigh School Dropouts1578 Words Ã |Ã 7 Pagestrying to live a good life are what most dropouts go through. Education is a key factor in succeeding in life. However, not all students get to complete their high school and continue on to a college. Completing high school and getting a degree from college is the ticket to a better lifestyle. As we look around us, people are still living and paying off their bills even as dropouts from high school. However, they are living at a hand-to-mouth situation. Most dropouts probably work several jobs to justRead MoreHigh School Dropouts897 Words Ã |Ã 4 Pagesthird of all students that enter high school donÃ¢â¬â¢t always graduate, therefore they become unemployed and canÃ¢â¬â¢t afford living. To live a better life and achieve better goals, finish school make good decisions. Graduate high school is the most important start. There are many ways to prevent high school dropouts. Some studentÃ¢â¬â¢s dropout because they have to take care of their family members, Solutions are starting to exist to help young people stay focused in high school education. Results are saying thatRead MoreHigh School Dropouts and Crime3694 Words Ã |Ã 15 PagesWHAT FACTORS INFLUENCE HIGH SCHOOL DROPOUTS TO LEAD CRIMINAL LIVES? Michael Webbers 13APRIL2013 Criminology ADJ 107 Spring 2013 Professor George D. McMillan Purpose:It is extremely important to get an education and graduate high school. Without obtaining a high school diploma, a GED or College Degree, an individual will likely experience great difficulties in finding and obtaining a job. As a result of such basic educational requirements enforced by society and more specifically employersRead MoreHigh School Dropout Research1722 Words Ã |Ã 7 PagesGrowing Trends in High School Drop-outs One of the major concerns of education is the rate of students who are dropping out of school. Statistically, the dropout rate has decreased from a national average of 15 percent in 1972 to 10 percent in 2003, according to the National Center for Education Statistics, which rated 16-24 year olds (Child Trend, 2003). Though, there has been signs of a decrease, drop out rates continue to be a concern to the public because of the potential consequencesRead MoreThe High School Dropout Rate1430 Words Ã |Ã 6 Pagessociety were to reduce the local high school dropout rate, then I believe that society could progress rapidly with more skilled thinkers in the workforce. When a student drops out of high school, he or she is far less likely to succeed. This is due to the fact that most, if not all, skilled jobs that earn a decent living salary require a high school diploma at the very least. By decreasing the local high school dropout rate, our society would be giving those would be d ropouts an opportunity to succeed andRead MoreHigh School Dropout Essay1354 Words Ã |Ã 6 PagesThroughout the years it seems as though the graduation rates among high school students have increased, but there is still a huge underlying problem in the U.S. with high school drop outs. There have been many half brained reasons for these students dropping out and many people believe the reason for these drop outs is the students faults themselves. But as I know as a student and as a student who has graduated, it is not only the students fault. There are many outside factors and influences thatRead MoreHigh School Dropouts: Finishing School or Not? Essay1628 Words Ã |Ã 7 Pagesdrops out of high school, there are many reasons behind their decision. Whether it is a matter of not having enough money to attend high school, or the person just does not have the desire to attend. Behind all these apprehensions, there are many people suffering since they abandoned high school. In SanchezÃ¢ â¬â¢s article, Ã¢â¬Å"A High School DropoutÃ¢â¬â¢s Midlife Hardships,Ã¢â¬ he reveals the hardships of a high school dropout. Kenny Buchanan, a 44-year old from Pennsylvania, withdrew from high school when he wasRead MorePersuasive Essay On High School Dropout869 Words Ã |Ã 4 Pages High School Dropout The dropout rate among high school students has became rising issue in the recent years. The dropout rate has fallen 3% from 1990 to 2010 (12.1% to 7.4%). Every year, over 1.2 million students drop out of high school in the United States alone. ThatÃ¢â¬â¢s a student every 26 seconds Ã¢â¬â or 7,000 a day. (Dosomething.org) This is such a huge problem due to the key education can provide in so many different aspects. People who dont receive a high school education, thatRead MoreDropping Out Of High School Dropouts Essay987 Words Ã |Ã 4 PagesIÃ¢â¬â¢ve heard a lot about high school dropouts. through my years in highschool this topic had always popped up. I wonder is dropping out of high school bad as some make it seem? My opinion is that dropping out high school isnÃ¢â¬â¢t as bad as some people make it seem. A lot of smart people drop out of high school, people like Einstein dropped out at age 16 and still accomplished many things in life. I discovered a lot about high school dropouts and the many reasons on why students make this decision.Read MoreAlternative Education For High School Dropouts1698 Words Ã |Ã 7 PagesAlternative Education for High School Dropouts Allison V. Alvizuri University of La VerneAbstract This study examined high school dropouts and what the long term consequences, major factors, and characteristics of a student who drops out are.The findings suggest that a school counselor plays an integral role in keeping students in school or finding an alternative choice to finish their education. Effective school program such as Opportunities for Learning Public Charter Schools has been identified as
Tuesday, May 5, 2020
Question: Discuss about the Socio Demographic Data And The Means Of Travelling. Answer: Introduction This chapter contains the empirical review, theoretical review as well as the conceptual framework. The empirical review gives detailed information on the study, which includes, assessing the relationship between socio-demographic data and the means of travelling to work, evaluate the difference in travel behavior between young adults and senior adult, and examine how level of access to transport mode influence mode share. The theories covered in the theoretical review include the Transaction Cost Theory, Concept of consumer behavior and the service quality theory, while the conceptual framework gives a description of the relationship between travel behavior and customer service delivery. Theoretical Framework Transaction Cost Theory This theory was propagated by Hicks and Niehans in 1983 The theory states that the existence of companies has been thriving since they can only administer transactions of a market place within themselves in an affordable way than they can with any other company externally. Transaction cost occurs when working with parties from the outside of the company. These costs include information cost, decision cost, outsourcing costs and enforcement cost. Information cost has been greatly reduced by emergence of new information technology which has enabled managers to pursue and carry out transactions in a resourceful way. Transaction cost can be classified into several categories namely; tangible and intangible costs, monetary cost, intellectual and labour costs which occur indirectly, hence they are termed as indirect costs. A firm will incur labour costs when they get someone to do something on their behalf (Williamson, 1989). A company structure and systems is a mojor concern in control ov er transaction cost and the management should make all transactions internal to avoid non production costs, risks and drawbacks. Transaction overheads have a valuable influence on customer service transmittal. The goal of the study is to check in thoroughly how customer service delivery can be made better using social media marketing. Social media as a platform will achieve this in lowering transactions costs. Concept of consumer behavior Consumer behavior research is the scientific study of how human beings will seek a study of how they use goods that satisfy their human wants. Consumer behaviors include the actions and decisions that lead to a customer's purchase of a good or services. It is studied by marketers, businesses and researchers to understand what influences an individuals preference and choice of a product of service. There are various factors that affect consumer behavior they include; beliefs and social values, age, education, culture, economic status and personality, The findings on consumer behavior are used to come up with strategies and products that will improve a companys performance and profits. Todays research on consumer behavior is increasingly vital for businesses because consumers are now more knowledgeable and powerful (Faison, 1977). Characteristics of consumers will comprise four key factors where the factors are responsible for the different sorts of behaviors portrayed by the consumers. These factors include: Cultural: Different people will have differing cultures where they are affected through socialization processes with family and other key organizations. Social: consumer behavior will also be affected by the kin of friends and age mate as well as the social class that one has. Personal: people have differing preferences and this will trigger their customer satisfaction. Group influence: the group in which a consumer associates with will be responsible for the consumer preference, perception and attitude towards a product or service. The purchasing power: consumers evaluate their ability to purchase before deciding to buy the product or service. Economic condition: the prevailing economic situation in the market plays a vital role in influencing consumer behavior and their choice of products. Advertisements; this helps to create awareness and remind the consumers about a product. This greatly influences the consumer decisions and behavior (Sirgy, 1982). Service quality theory This theory was propagated by It states that the satisfaction of a customer with the service delivered to them depends on their first experience of the same service or product; or on the expectations they had before in comparison with the actual performance they received. Thus, if the customers recent experience is better than their preceding anticipation, then the customers desires, needs, taste and preferences would have been met. This concept states that the quality of service shows the difference between the expectation of a customer from a provision and their perception of the service they receive. It is therefore important for customers perceptions and expectations to be known (Brown et al., 1993) Business organizations can use social media marketing to find out what customers say about their services and work on improving them. The information they get from social media sites can enable them to design ways of offering better service (Grnroos, 1984).Through social media, businesses get insights, ideas and thought on how to offer better customer service as well as new services or products that they can offer their customers. Empirical Review How organizations utilize socio-demographic data in customer service delivery Companies across variety of industries are exploring social demographic data to improve customer service delivery. Socio-demographic outlets help organizations to monitor their customers and acquire information about the customers preferences, taste and their opinion towards the organizations service delivery. This data allows enterprises to champion any changes that may arise due to customer service related and to effectively make appropriate adjustments to strategies, products or services (Bettencourt, 1997). The social demographic data report in 2012 showed that 83% of marketers view social demographic data as essential to businesses. It also gave the advantages of using social demographic data; which include better exposure. This means that through social demographic data, businesses are more exposed to their customers. They can offer customer service by meeting with the customers one on one and listening to their complains, suggestions and opinion about your products and service ( Hubbert et al. 1997). Trio Digital Company Ltd is characterized by its excellent operational online customer relations. This is due to its ability to incorporate cultures that motives the employees to act and respond swiftly on consumer needs. The organization carries out training and development to equip their staff with knowledge and skills on how to relate with customers and address their complains in time, this improves customer service delivery. Through social demographic data, the support staffs are abl e to answer customer questions and solve their problems How organizations examine level of access to transport mode influence mode share. A theory was first developed by Howard in 1963 then developed further by Howard and Sheth in 1969 to become Theory of Buyer Behavior. The theory explains four variables that influence consumer behavior which includes perception and learning constructs outputs, input and external variables. Input variables refer to the environmental stimuli a consumer is exposed to. The types of stimuli that the advertiser may provide are symbolic stimuli; which refers to an iconic presentation of a product that affects the buyer indirectly. significant stimuli which are actual elements of products that the consumer acts on and social stimuli which includes family, social class (Buehler, (2011). Perceptual or Learning Constructs refers to physiological variables such as motives, perceptions and attitudes that impact on consumers decision process. Outputs: the purchase choice is the output; when a consumer uses a product and is satisfied with it, this will build up a positive attitude and increase purc hase intent of the product or brand. Exogenous Variable: These are external variables that greatly impact consumer decisions. They include social class, culture, organization, financial status and personality. This theory attempts to show rationality of brand choice behavior by buyers under conditions of incomplete information and reduced processing ability. This model is based on the assumption that customers behave rationally when purchasing a product. Conceptual Framework References Bettencourt, L. A. (1997). Customer voluntary performance: Customers as partners in service delivery.Journal of retailing,73(3), 383-406. Brown, T. J., Churchill, G. A., Peter, J. P. (1993). Improving the measurement of service quality.Journal of retailing,69(1), 127-139. Buehler, R. (2011). Determinants of transport mode choice: a comparison of Germany and the USA.Journal of Transport Geography,19(4), 644-657. Faison, E. W. (1977). The neglected variety drive: A useful concept for consumer behavior.Journal of Consumer Research, 172-175. Grnroos, C. (1984). A service quality model and its marketing implications.European Journal of marketing,18(4), 36-44. Jo Bitner, M., Faranda, W. T., Hubbert, A. R., Zeithaml, V. A. (1997). Customer contributions and roles in service delivery.International journal of service industry management,8(3), 193-205. Sirgy, M. J. (1982). Self-concept in consumer behavior: A critical review.Journal of consumer research,9(3), 287-300. Williamson, O. E. (1989). Transaction cost economics.Handbook of industrial organization,1, 135-182.